Head of Customer Value & Performance

Head of Customer Value and Performance

Barbican, London | Hybrid Working | Permanent | Full-Time

Competitive salary available, depending on experience

37.5 hours per week

At Nuffield Health, we’re committed to building a healthier nation—combining our expertise in fitness and wellbeing with our award-winning healthcare services. As the UK’s largest healthcare charity, we place our customers at the heart of everything we do, continuously evolving how we engage, support and inspire them to live healthier lives.

The Role

This is a rare opportunity to shape the future of customer growth as our Head of Customer Value & Performance. You’ll lead a major transformation—redefining how we engage customers across the entire lifecycle through data‑led, decision‑driven journeys that deliver real commercial impact.

Harnessing the power of modern MarTech, you’ll embed personalised, insig...