Head of Data & CRM

Head of Data & CRM

Location: Franschhoek (on-site)

Type: Full-time

About the Company

Our client operates at the intersection of digital technology, data, AI, and CRM, supporting a global portfolio of luxury ecommerce, hospitality, and retail brands. This includes well-established estates across South Africa, the United Kingdom, Italy, Greece, and the Netherlands. Their team designs and manages the digital infrastructure that underpins these businesses - from ecommerce platforms and mobile applications to booking systems and CRM capabilities. Data and AI are central to how customer behaviour is understood, operations are optimised, and strategic decisions are made.

Role Overview

Our client is seeking a Head of Data & CRM to lead the strategic use of data across their portfolio of ecommerce and hospitality brands. This role sits at the intersection...