Head of Data, Insights and Supporter Experience

This is a Senior leadership role within a large, purpose-driven organisation based in Melbourne.

This role leads data, insights, digital platforms and supporter experience across fundraising and partnerships. You will set and deliver a modern data and digital strategy and ensure systems effectively support fundraising performance and engagement.

Key responsibilities:
• Lead the data, insights and digital strategy across fundraising and partnerships
• Own data governance, quality, privacy and reporting standards
• Deliver actionable insights to support decision making and performance
• Oversee and optimise fundraising and CRM platforms including Raiser’s Edge and Blackbaud tools
• Improve digital supporter journeys and reduce manual processes
• Partner with transformation and technology teams on integration and automation initiatives

About you:
• Proven experience leading data, insights or di...