Head of Delivery

Job description

We are looking for a Head of Delivery to lead and scale the execution of web and mobile development projects, ensuring high-quality delivery, predictability, and client satisfaction. This role is key to connecting strategy, technical teams, and clients, ensuring operational efficiency and excellence in service delivery.

Responsibilities

• Lead the delivery strategy for web and mobile projects across multiple clients and accounts.
• Ensure compliance with timelines, quality, scope, and budget across all projects.
• Lead, coordinate, and support Project Managers in day-to-day project execution.
• Define and continuously improve delivery frameworks, agile methodologies, and scalable operating models.
• Act as the main escalation point for risks, deviations, or client-related issues.
• Work closely with Sales, Talent, and Technology teams to plan capacity, staffing, and ramp-ups.
• Drive c...