Head of Digital Underwriting - SME Asia

This role leads digital underwriting for Commercial SME portfolios across Asia, driving profitable growth through data-driven decisioning, automation and best-in-class customer journeys. You will define the digital underwriting strategy, oversee governance and controls, and partner with Product, Distribution, Claims, Compliance and Technology to deliver scalable, compliant underwriting capabilities.

Key responsibilities

• Own the digital underwriting roadmap for SME Commercial Lines, including appetite, rules, pricing levers and straight-through processing.
• Design and optimise underwriting journeys across portals, APIs and partner platforms, improving conversion, speed to quote and retention.
• Lead development and monitoring of underwriting rules engines, scorecards and predictive models, ensuring explainability and robustness.
• Establish underwriting governance: authority frameworks, referrals, exceptions, conduct risk, audit tra...