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Head of Experience Design Research & CX Strategy
Capital One Canada
Full-time
Toronto, ON
Other-General
Posted:
February 23, 2026
Location:
Toronto, ON, Canada
Job Description
A leading financial services company in Toronto seeks a Strategic Research Leader for its Experience Design team. This role involves leading a high-performing team, combining qualitative and quantitative methodologies to inform product strategies and enhance customer experiences. Ideal candidates have at least 5 years of UX/CX research experience in agile environments. The position offers a hybrid working model with advantages like a Work From Home allowance, encouraging a balanced lifestyle.
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Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
Toronto, Canada
Posted:
February 23, 2026
Deadline:
April 04, 2026