Head of Home Finance Operations

Role: Head of Home Finance Operations
Location: Dubai

Role Purpose:

Head of Home Finance Operations is accountable for the end‑to‑end leadership, governance, and execution of Home Finance operations two offices across Dubai and Abu Dhabi. The role ensures operational excellence, regulatory and Shari’a compliance, and effective control of a high‑value portfolio with monthly volumes of approximately AED 1.5 billion. Operating at a senior management level, the role enables market‑leading sales performance through robust risk management, scalable operating models, and digital transformation. The role leads a multi‑location team of 42 staff, ensuring audit readiness, customer experience excellence, and operational resilience. Close partnership with Business, Risk, Shari’a, Compliance, and Technology is critical to delivering sustainable growth within the Bank’s risk appetite.

Key Accountabilities of the role