Head of HR Services HUB Americas

Manage the HR Service Hub team focusing on the delivery efficiency, efficacy and the experience of candidates, employees and former employees of Clariant. Accountable for the delivery of all HR services provided via HR Service Hub, such as: Employee Service/Data Mgmt. & support, Payroll, Time Mgmt., Absence Mgmt., Benefits & Pension, Local HR Reporting, Risks & Compliance and elements part of a global service delivery (e.g. Org. Mgmt. maintenance, HR data quality assurance, HR Knowledge Management, Compensation activities, etc...). Ensures continual improvement of HR service delivery through the monitoring of defined SLAs and KPIs for the Region HR Service Hub. Manage escalations, employee inquiries and serve as a SME (Subject Matter Expert) on a wide range of HR topics.

Responsibilities

• Define, design, develop, manage and deliver all HR transactional processes through employee life cycle .
• Accountable for the delivery of all HR services provided...