Head of Human-Centered Design & CX CoE

Danske Bank is seeking a Head of Human-Centered Design to lead and transform digital customer experience. You will oversee a skilled team of UX/UI designers and ensure the integration of customer-centric principles across digital solutions.

In this role, you will drive innovation and improve customer satisfaction through data-driven insights while collaborating with teams in Denmark, Lithuania, and India. A strong background in customer experience design and leadership is essential.