Head of Key Accounts

Simpaisa is seeking a strategic and results-driven Head of Key Accounts to manage and grow relationships with Simpaisa's most important merchants, partners, and enterprise clients. The role focuses on account growth, retention, revenue optimization, and long-term partnerships within the fintech ecosystem.

Key Responsibilities

• Own and manage Simpaisa's key and strategic accounts, ensuring long-term partnerships and revenue growth.
• Develop and execute key account strategies aligned with business and revenue objectives.
• Act as the primary point of contact for high-value merchants, enterprise clients, and partners.
• Drive account expansion through upselling, cross-selling, and onboarding of new solutions.
• Work closely with internal teams (Product, Operations, Finance, Compliance, Tech) to deliver seamless client experience.
• Monitor account performance, KPIs, transaction volumes, and re...