Head of Learner Experience

Department:  To be confirmed Location: Home based, UK (with occasional travel to our London office) Reports to:  To be confirmed Hours: 37.5  per week Salary: (Depending on experience)  Role Overview This is a senior leadership role at the intersection of learner experience, commercial product design, and apprenticeship quality.

The Head of Learner Experience owns the end-to-end learner journey across Cambridge Spark's AI and data apprenticeship portfolio, from how programmes are designed to meet enterprise transformation needs, through to how learners experience and achieve through them.

The north star for this role is learner outcomes: completion rates, EPA achievement, CSAT, and most importantly, whether learners are genuinely applying what they learn in the workplace.

Cambridge Spark's approach has always been to design apprenticeship programmes that solve real problems for enterprise clients, not simply to package KSB standards ...