Head of Operation Optimization and Innovation

HSBC
Full-time Shanghai, China other-general
Posted:
February 26, 2026
Location:
Shanghai, China, China

Job Description

Head of Operation Optimization and Innovation



Brand: HSBC



Area of Interest: Insurance



Location:

Shanghai, SH, CN, 200001



Work style: Hybrid Worker



Date: 20 Feb 2026



**We are currently seeking an experienced professional to join our team.**



**In this role, you will:**



+ Provide overall direction and strategy in relation to the productivity & effectiveness enhancement of the New business, Underwriting, Policy servicing & Claim operation in a fast changing competitive market, and to the delivery of excellent quality service experience with professionalism and innovative approach

+ Create a customer friendly used and optimized business environment in accordance with our life insurance mission and vision, and in a sensitive manner to address the needs and issues of the customers

+ Ensure compliance with procedures ...

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Job Overview

Job Type: Full-time
Location: Shanghai, China
Posted: February 26, 2026
Deadline: March 31, 2026