Head of Operations

Job Summary

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Head of Operations to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

Operations Management:

• Oversee day-to-day operations to ensure efficiency and effectiveness across all business functions.


• Optimize processes and resources to meet business objectives and maintain operational excellence.


• Continuously develop and monitor key performance indicators (KPIs) to evaluate operational success.

After-Sales Support:

• Ensure a high level of customer satisfaction through effective after-sales services.


• Lead and develop the after-sales support t...