Head of Operations

Monroe Consulting Group
Full-time Indonesia, Indonesia Top Executives
Posted:
March 03, 2026
Location:
Indonesia, Indonesia, Indonesia

Job Description

Monroe Consulting Group is seeking a Head of Operation on behalf of our esteemed client, a Visa Application Center.

Key Responsibilities

  • Oversee end-to-end operations, ensuring high service quality, operational efficiency, and compliance with company standards.
  • Develop and implement operational strategies, SOPs, and performance frameworks to support business growth.
  • Lead and mentor operations teams, ensuring optimal staffing, capability development, and performance management.
  • Monitor daily workflows and resolve operational bottlenecks to maintain smooth business continuity.
  • Analyze operational metrics, identify improvement opportunities, and implement data-driven process enhancements.
  • Ensure compliance with all internal policies, regulatory requirements, and quality standards.
  • Collaborate with cross-functional teams including Finance, HR, Technology, and Customer Experience to improve operations and support busines...
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    Job Overview

    Job Type: Full-time
    Location: Indonesia, Indonesia
    Posted: March 03, 2026
    Deadline: April 12, 2026