Head of Operations & Retail Assets Center

The Head of Operations & Retail Assets Center is responsible for leading and transforming end-to-end operations across Central Operations, Retail Assets Center, Trade Finance, Treasury, Investments, and Securities Operations.

The role ensures full alignment with CBUAE regulatory expectations, strong governance, and operational resilience, while driving digital transformation through automation, data, and AI enabled capabilities to enhance efficiency, scalability, and customer experience.

Key Responsibilities

Operations Strategy & Transformation

• Define and execute a forward-looking operations strategy aligned with business growth, regulatory expectations, and digital transformation goals.
• Drive end-to-end process digitization, automation (RPA), and AI led operational efficiencies.
• Lead transformation initiatives including straight-through processing (STP), workflow automation, and paperless operations.
• Establi...