Head of Operations

Role Overview

A senior operations leadership role for someone who has done this before — built payment operations from the inside, managed teams across multiple markets, and knows the difference between running a function and transforming one. You will own Card Ops, CS, Payment Ops, Compliance Ops, and Treasury Ops across SEA, reporting directly to the Group COO and managing a 30+ person organisation across Singapore and Malaysia.

What You'll Do

Strategic Leadership

• Define and execute the SEA operations strategy across card issuing, acquiring, stablecoin payments, and DPT services
• Build a lean, expert, AI-augmented organisation that scales without proportional headcount growth
• Partner with the COO and C-level on operating models and cross-functional initiatives
• Represent operations in board reporting, investor discussions, and regulatory engagements