Head of operations

Role Description

The Head of Operations (Cape Town) is responsible for the effective running and ongoing improvement of our Cape Town office, ensuring consistent delivery, strong alignment with UK leadership, and smooth execution across all supported functions.

Our group is a UK basedtelecoms and IT managed services provider , operating primarily in the B2B market. We deliver connectivity, voice, cloud, and IT support services, supported by our own UK data centre and ISP, alongside a growing wholesale arm serving UK partners. We also operate a consumer broadband business supplying broadband connections nationwide.

The Cape Town office supports the UK market exclusively and plays a key role in service delivery, technical operations, and operational scale. The Head of Operations ensures consistency across delivery, removes friction, maintains service standards, and acts as the primary operational link between Cape Town and the wider group in the UK....