Head of Outbound Sales Development - SMB Focus

Join Lightspeed as the Head of Outbound Sales Development focused on SMB merchants. This role features strategic leadership combined with hands-on coaching to drive sales success.
You will manage a team of Sales Development Representatives dedicated to building a strong pipeline for SMB accounts. In this strategic position, you’ll build playbooks, define qualification metrics, and ensure effective collaboration with Account Executives. Your insights will help illuminate the path for SMB sales initiatives.
Key Responsibilities:
• Formulate tactical outbound strategies targeting SMB markets
• Recruit and onboard a talented team of SDRs
• Define and enforce the SMB qualification process
• Analyze and report on pipeline health metrics
• Foster collaboration with Marketing for cohesive campaigns
Requirements:
• 2-3+ years in outbound sales development, managing teams
• Expertise in driving SMB sales strategies
• Familiar with CRM tools like Salesforce
• A...