Head of Partnerships

WHAT YOU'LL DO Lead and coordinate the work of two operational teams within the partnerships function, ensuring clear ownership, accountability, execution quality, and continuous process improvement Drive the onboarding of PSP companies onto processing channels brought in by the business development team - from first contact through to live transactions Build, maintain, and scale integrations with new and existing partners, ensuring smooth technical and commercial setup processes Own and oversee a portfolio of merchant accounts across multiple partner channels - monitor performance, identify risks, and drive resolution Maintain and continuously improve the partner risk register, proactively managing compliance, IPS, acquirer, and operational risks Oversee merchant account infrastructure, including volume limits, transactional activity, statuses, and operational history Review, negotiate, and optimize commercial terms including processing rates, settlements, rolling reserve...