Head of Program, Boutique Experience Solutions, North Asia and SEAA

Your role @ CHANEL

The luxury retail environment is rapidly changing, especially in North Asia, where customers expect a seamless blend of traditional elegance and cutting-edge digital engagement. We face the challenge of integrating digital solutions that not only meet but exceed the sophisticated expectations of our discerning clients. Adapting to the progressive retail landscape without compromising the storied heritage of our brand is paramount.

The Digital Solutions team plays a critical role at Chanel driving the digital transformation for our client and retail experience in the North Asia & SEAA markets. This team addresses the need to modernize and enhance the luxury client experience, aligning with the digital age's demands and maintaining Chanel's legacy. This position will be at the heart of Chanel’s digital transformation and will play a critical role for Chanel North Asia & SEAA and its 3 Divisions (Fashion, Watches & Fine Jewelry, Fragrance & Beauty ...