Head of Quality

Job Summary

At St Lukes Hospice we are seeking an exceptional Head of Quality to lead our governance, quality, patient safety, and continuous improvement agenda across the organisation.

This pivotal leadership role will shape and strengthen a culture of excellence, compassion, learning and innovation, ensuring our services remain safe, effective, evidence‑based and truly patient‑centred.

Key Responsibilities

• Provide strategic and operational leadership across clinical governance, quality assurance, patient safety, risk management and CQC compliance.
• Develop, implement and maintain a comprehensive Quality Framework aligned to the CQC Single Assessment Framework.
• Lead and support CQC preparation and help the hospice achieve and sustain an Outstanding rating.
• Oversee incident management, investigations, risk registers and quality assurance programmes.
• Champion a culture of learning, psychologic...