Head of Reception

A premium performance and recovery club, combining high-performance training, recovery suites, and community under one roof. Our front-of-house team plays a critical role in delivering a seamless, high-quality member experience every day.

The Role

As a Lead Client Specialist, you ll be the on-floor leader of our front-of-house team — setting the tone for service, professionalism, and member care. This is a hands-on leadership role focused on execution, team support, and consistency rather than office-based management. Youll work closely with coaches, facilities, and operations to ensure members feel welcomed, supported, and looke...