Head of Retail & Lifestyle

Head of Retail & Lifestyle

The Head of Retail / Lifestyle Vertical is responsible for driving commercial success within a defined industry vertical or customer segment. Reporting to the Area Head of Sales, this role leads a team of sales professionals to deliver volume, revenue, and profit targets while expanding non-ocean logistics specifically in Contract Logistics, Ground Freight (FTL & LTL) and supply chain services. The ideal candidate combines strategic thinking with hands‑on leadership to build a high‑performing team and deliver exceptional customer outcomes.

Key Responsibilities

Lead the sales team to achieve budgeted targets for ocean and logistics & services (L&S) volumes & revenue.

Drive revenue growth and profit optimization across all product lines.

Expand non‑ocean logistics activities with emphasis on contract logistics, ground freight and supply chain offerings.

Monitor and improve Net Promoter Score (NPS) within the...