Head of tele and digital mmh260514-6

Role Purpose

Develop and drive profitable sales through effective plans, targets and growth in support of the business sales strategic objectives and maintain compliance with regulatory requirements. Provide strategic leadership to integrate and optimise Tele and Digital channels, leveraging technology to drive profitable growth, operational efficiency and a seamless, client‑centric omni‑channel experience that enables future‑ready distribution and service models.

Requirements Postgraduate qualification in Business Management or related field RE5 and RE1 FAIS Regulatory accreditation 8+ years’ experience within financial services, with at least 3 years' experience in a senior leadership role Extensive senior leadership experience within omni-channel, digital transformation, contact centre, sales or client experience environments. Proven experience leading large‑scale transformation, operational optimisation and digital enablement initiatives. Duties and Responsibilities Develo...