Head, Retail Business

Job Summary:

The Head, Retail Operations role is responsible for the daily monitoring, regulatory compliance, and administrative integrity of a privately-operated PETRONAS station. This role is responsible for maintaining high operational standards and staff discipline while driving business growth through B2B fuel sales and the exploration of new income streams.

Job Responsibilities:

• Operational Oversight & Compliance:
  Lead the daily monitoring of forecourt and store operations to ensure 100% adherence to brand standards, safety protocols (HSSE), and local regulatory requirements (KPDN/BOMBA).
• Daily Operational & Financial Administration:
  Ensure all daily operational, financial, and administrative data is accurately compiled and submitted to the Retail Department for processing, including fuel inventory management and staff records (e.g., attendance and annual leave).
• Stakeholder & Corporate Liaison:
  Represent the company at m...