Head Technician

Head Technician

£(phone number removed) + commission
Location: Croydon

Overview of Position

Experienced in advanced mobile repairs and ready to lead from the front?

At iSmash, we rescue customers from the panic of broken devices and keep them connected with fast, high-quality repairs. As a Head Technician, you will be the most senior technical expert within the store, setting the standard for repair quality, efficiency and customer trust.

This is a hands-on leadership role, combining advanced technical repair capability with coaching and team support. You will take ownership of complex repairs, guide technicians to improve their skills, and make sure every device is repaired to the highest possible standard.

This role reports to the Tech Store Manager / Area Manager

What makes us different?

At iSmash, we don’t just repair devices, we build trust through quality and consistency. Our customers rely on us to fix their devices quic...