Head, Technology Services

1. Understands and carries out IT support in line

with Vision and Mission, philosophy, Goals and

Objectives that suit the scope of IT services

and the hospital.

2. Understands the service organization structure.

3. Attends meetings held by the services in order

to discuss issues and matters pertaining to the

operation of the service.

4. Receives calls from staff and provides IT

support.

5. Ensures the following are properly carried:

• Backup
• Trouble shoot
• Implementation of new projects
• Management of master files
• Preventive maintenance
• Procurement
• Security

6. Supervises IT staff in daily running of IT

Services

7. Informs the Operations Manager when changes

occur in circumstances that affect standard of

IT Services