Head waitron (gauteng, benoni)

ANEW Hotel OR Tambo i is looking for a Head Waitron to lead service excellence on the restaurant floor while supervising waitstaff and ensuring exceptional guest dining experiences.

The successful candidate will be based in Gauteng, Benoni.

Key Responsibilities Service Leadership Supervise service staff during shifts Maintain service standards Coordinate floor operations Handle VIP guests Monitor guest satisfaction Team Management Supervise waitstaff Coordinate shift schedules Train new staff Monitor performance Handle service issues Operations Manage table assignments Oversee setup procedures Monitor service timing Coordinate with kitchen Maintain service equipment Quality Control Ensure service standards Monitor food quality Check presentation Maintain cleanliness Handle complaints Required Skills F&B service expertise Leadership and supervisory ability Menu knowledge Food knowledge Wine knowledge Upselling skills POS proficiency Problem‑solving skills Guest and cus...