Health Claims Supervisor

AXA Group

FULL_TIME Makati City, Metro Manila Business Operations Specialists

Posted:

February 23, 2026

Location:

Makati City, Metro Manila, Philippines

Job Description

 Essentially responsible for carrying out set strategies of Health Claims team relevant to efficient end to end claims processing and provide a delightful customer service. 
 Will supervise and lead the Reimbursement Team in the end-to-end claims processing.
 Executes strategies and action plans of the department according to goals ( KPI ) for the year
 Monitors and ensures prompt resolution on escalated cases including complaints.
 Approves escalated cases within the assigned authority limit
 Monitors the day-to-day performance of the team, including the daily productivity of the processors through WIP.
 Conducts spot audit on claims processed by the team
 Provides coaching and mentoring to the team to ensure compliance on the claims processes and policies
 Submission of end of day prod report and other report that may be required by the head
 Performs other tasks as may be assigned from time to time ...
                

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Job Overview

Job Type: FULL_TIME

Location: Makati City, Philippines

Posted: February 23, 2026

Deadline: April 04, 2026