Healthcare Associate

Healthcare Support Specialist – Onsite (Cebu IT Park)

Work Location: Ebloc 3, Padriga Street, Cebu IT Park, Lahug
Employment Type: Full-time
Shift: Shifts based on U.S. client operations

Role Summary

We are currently looking for Healthcare Support Specialists to provide administrative and customer service assistance to U.S.-based healthcare partners. This position is ideal for BPO professionals seeking stability, growth, and exposure to the healthcare industry.

Key Duties

• Assist U.S. healthcare clients through phone, email, and chat support
• Perform administrative tasks following client-specific healthcare processes
• Maintain accurate records while handling sensitive information
• Work collaboratively with team members to meet performance goals

Ideal Candidate

• Communicates clearly in English (written and verbal)
• Has BPO experience (healthcare exposure is an advantage but not requi...