Healthcare Customer Service Representative - IMMEDIATE HIRE

IMMEDIATE CUSTOMER SERVICE JOB OPENING
OPPORTUNITY TO WORK IN THE HEALTHCARE FIELD FOR ONE OF THE LARGEST DURABLE MEDICAL EQUIPMENT SUPPLIERS
FULL TRAINING PROVIDED
MONDAY - FRIDAY 9AM-530PM
PLATTSBURGH, NY (IN OFFICE ONLY)
$16/HR
Qualifications:

+ 2 years of customer service experience

+ Ability to manage inbound phone calls

+ Excellent communication skills

+ Microsoft Office proficient

Description
• Answer all calls and emails in a timely manner, in adherence to their goals
• Document all call information according to standard operating procedures
• Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs
• Process orders, route calls to appropriate resource, and follow up on customer calls where necessary
• Review all required documentation to ensure accuracy
• Accurately process, verify, and/or submit d...