Healthcare Customer Service Representative

Healthcare Customer Service Representative

V-Call Center Link Inc.

On-site - Pasig • 1-3 Yrs Exp • Bachelor • Full-time

Job Description

• Respond to inbound and outbound calls, emails, and chats from patients, members, or providers.
• Provide accurate information about healthcare plans, coverage, claims, billing, authorizations, and medical services.
• Handle escalations and resolve customer concerns with empathy, accuracy, and professionalism.

Qualifications

• College graduate
• With 1 year of healthcare experience (voice)
• Good communication skills; able to meet B2-C1 versant score
• Amenable to work night shift and on-site

Additional Information

English Language Customer Service Problem Solving

VCC Link Inc. • Digital Marketing V-Call Center Link Inc.

If the position requires you to work overseas, please be vigilant and beware...