Healthcare Customer Service Representative (Quezon City)

R1 RCM
Full-time Quezon City, Philippines other-general
Posted:
June 17, 2026
Location:
Quezon City, Philippines, Philippines

Job Description

**What will you do in this role?**

You will be responsible for providing expertise and excellent customer service support that meet the needs of our patients by educating them on balance billing, payment processing, available payment arrangement, dispute resolution, collecting accurate insurance information, verifying benefits and eligibility, appointment setting, treatments and follow ups, patient support, also, coordination with the doctor’s office to secure authorization, among others.

**Qualifications:**

**Completed at least 2 years of college education or has an associate degree**

**At least 12 months of BPO voice experience**

**Ability to work in an on-site setup in QC**

**Flexible with graveyard and rotating shifts.**

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collabor...

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Job Overview

Job Type: Full-time
Location: Quezon City, Philippines
Posted: June 17, 2026
Deadline: June 22, 2026