Healthcare Customer Service Representative (Taguig)

What will you do in this role?

You will be responsible for providing expertise and excellent customer service support that meet the needs of our patients by educating them on balance billing, payment processing, available payment arrangement, dispute resolution, collecting accurate insurance information, verifying benefits and eligibility, appointment setting, treatments and follow ups, patient support, also, coordination with the doctor’s office to secure authorization, among others.

Qualifications:

• Completed at least 2 years of BS Nursing or any Med-allied course

• At least 12 months of BPO voice experience

• Ability to work in an on-site setup in BGC

• Flexible with graveyard and rotating shifts.