Healthcare Customer Support Associate

Customer Service Representative – Healthcare Account (BPO)

Location: Taguig, Philippines
Employment Type: Full-Time
Industry: BPO / Call Center / Healthcare Support

Job Summary

We are currently hiring Customer Service Representatives (CSR) for our Healthcare Account in Laguna. This is a beginner-friendly opportunity ideal for applicants who are looking to start or grow their career in the BPO industry.

Successful candidates will handle healthcare-related inquiries, assist customers with account concerns, and provide professional support while maintaining data privacy and compliance standards.

Key Responsibilities

• Handle inbound calls related to healthcare services, benefits, and coverage
• Assist customers with billing inquiries, claims status, and policy information
• Provide accurate and clear information while ensuring customer satisfaction
• Document all customer interactions ...