Job Description
About the Company
We are evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians.
About the Role
As a Support Associate for Wheel, you will have a significant, lasting impact on customer experience. From helping clinicians provide care to assisting patients with any needs, you'll be the front lines and face of Support. If working with a close knit group of smart and hungry colleagues solving the hardest problems gets you excited, we'd love to hear from you
What You'll Do
- Triage or respond to Zendesk support tickets within SLA guidance
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Submit your application for the Healthcare Customer Support position at Spoke.
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