Healthcare SaaS Support Specialist

Company Description Jannic MedTransit is transforming non-emergency medical transportation through a modern, technology-driven platform and a strong commitment to service. The company leverages smart scheduling, real-time tracking, and personalized care options to meet the specific needs of each client. Its state-of-the-art fleet is designed for safety and comfort, and professionally trained drivers provide compassionate support. By using data-driven insights and focusing on accessibility, Jannic MedTransit helps make healthcare more reachable and convenient for diverse patient populations. Team members join a mission-driven organization dedicated to improving the future of medical transportation. Role Description The Healthcare SaaS Support Specialist is a full-time, on-site role based in Aguascalientes, AGU. This role focuses on supporting healthcare clients and internal teams in the effective use of Jannic MedTransit’s technology platform. Daily responsibilities include responding t...