Healthcare SMB CSM: Scale Onboarding & Retention

A leading healthtech startup in Toronto is seeking a Customer Success Manager to drive customer engagement and product adoption. The role involves managing a high-volume account base, ensuring consistent onboarding experiences, and maintaining customer health through data-driven insights. The ideal candidate will have 2-4 years of experience in a SaaS environment and proven communication skills. This is an opportunity to contribute to impactful healthcare solutions while enjoying comprehensive benefits and a collaborative work culture.
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