Healthcare Support Representative (Onsite)

Want to be part of a community that focuses on work‑life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world‑class building with top facilities, a conducive work environment is guaranteed!

Scope of Work:

Appointment Setters play a pivotal role in handling diverse customer issues within specific client assignments, primarily centered around patient scheduling transactions. Their core responsibilities include managing telephone interactions with patients, documenting these interactions accurately, and fostering collaboration with both patients and providers to enhance overall patient care quality.

Responsibilities:

• Answer incoming calls promptly and courteously, maintaining a professional demeanor at all times.
• Accurately gather and input de...