Healthcare Virtual Assistant - Mexico

Healthcare Virtual Assistant - MexicoWing Assistant is reimagining the future of work for organizations worldwide.We are seeking a dedicated Healthcare Virtual Assistant to support our operations and ensure a seamless experience for patients and healthcare providers.Key ResponsibilitiesDocument new patient and referral intake.Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.Input patient information, medical records (CPT, ICD-10, HCPCS), and billing data into EMR/EHR systems.Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.Analyze healthcare data, prepare reports, and maintain records.Ensure HIPAA compliance, privacy regulations, and maintain patient confidentiality.Coordinate the sending of medical records to various dep...