Help Centre Support Specialist

Help Centre Support Specialist

Position Status: Full-Time Regular
Department: Corporate Services
Employee Group: Teamsters Local 31
Location: 4515 Central Boulevard, Burnaby
Salary Range/Wage Rate: PG T22 $3,039.93 - $3,577.88 bi-weekly

Our Corporate Services Department is seeking a Help Centre Support Specialist who will be a key member of a small team of staff dedicated to providing technical support and expertise to clients with IT questions or issues.

You are: Technically proficient in several IT functional areas (i.e., hardware, software, networking, etc.) and have excellent analytical and problem‑solving abilities to identify and resolve complex issues. You are efficient in working on multiple projects and tasks simultaneously and have excellent oral and written communication skills.

This role:

• Responds to clients’ requests for assistance or information;...