Help Desk Analyst

Help Desk Analyst (CREQ )

Skill: Help Desk Analyst

Key Responsibilities

• Work on user provisioning across 8 applications.
• Process user addition requests.
• Run reports from UI.
• Track ticket requests and close them timely.

Qualifications

• 2 to 3 years of experience.
• Good communication skills.
• Operations experience.
• Experience in ticket creation and management.

About Us

Virtusa Corporation is a global provider of digital business strategy, digital engineering, and information technology (IT) services and solutions that help clients change, disrupt and unlock new value through innovative engineering. Virtusa serves Global 2000 companies in Banking, Financial Services, Insurance, Healthcare, Communications, Media, Entertainment, Travel, Manufacturing, and Technology industries. With a Revenue of B$1.6 and global employee strength ...