Help Desk

NYGC Services, Inc.

Full-time Ayala Alabang, Metro Manila Other-General

Posted:

March 04, 2026

Location:

Ayala Alabang, Metro Manila, Philippines

Job Description

                    Log, categorize, and prioritize incidents and service requests in the ITSM tool 
Escalate unresolved or complex issues to Tier 2/Tier 3 support teams 
Follow standard operating procedures (SOPs) and knowledge base (KB) articles 

                

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Job Overview

Job Type: Full-time

Location: Ayala Alabang, Philippines

Posted: March 04, 2026

Deadline: April 13, 2026