Help Desk IT Support Technician

Job Summary

We are looking for a reliable and client-focused Help Desk IT Support Technician to provide first-line technical support to internal users. The ideal candidate will troubleshoot hardware and software issues, resolve IT support tickets, and ensure users can work efficiently with minimal disruption.

Key Responsibilities

·        Respond to user queries via ticketing system, email, or phone in a timely and professional manner.

·        Diagnose and resolve hardware, software, network, and application issues.

·        ...