Help Desk Manager

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.






Title: SAS – Manager

Grade: 12

Location: Buenos Aires, Argentina


Position Summary & Key Areas of Responsibility:

+ Responsible for end results, providing operational/customer service.

+ Providing leadership and direction to large technical teams and may regularly manage through other supervisors.

+ Coaches Supervisors to meet service level agreement objectives.

+ Plans, delivers and optimizes the delivery of call/incident management services.

+ Recruits, trains and develops multiple tea...