Help Desk Specialist with Patient Care

Position: FL-DOH-Patient Care Programs-Help Desk Specialist

Location: Tallahassee, FL (Onsite Role)

Contract

*In-person Interview

WORK ENVIRONMENT: Cubicles in a professional office environment.

JOB DESCRIPTION:
*** Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs

6.1.1. Attend the webinar and training sessions archived and available for view in the Department’s database systems to learn how to fully access client level data, interpret prescription, interpret insurance type, HIV medical labs and eligibility status as directed by the Department within 30 days from the Contractor’s staff person being placed at the Department.

6.1.2. Attend webinars and trainings for Patient Care eligibility, AIDS Drug Assistance Program (ADAP) New Hire training, HIV 101, Housing Opportunities for Persons W...