Help desk Supervisor (Facilities Management)

Tsebo Facilities Solutions is looking for a Helpdesk Supervisor to lead and manage the helpdesk function, ensuring timely resolution of user queries, consistent service delivery, and a high standard of customer experience. The role focuses on team supervision, process improvement, and maintaining service level agreements (SLAs).

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.