Help Desk Support Specialist

Help Desk Support Specialist

Location: Bogota, D.C., Capital District, Colombia

Responsibilities and Qualifications

• 6 months – 1 year of experience as Tier 1. Basic troubleshooting experience.
• Understand Microsoft Office 360, Windows 11, Adobe, Acrobat, SaaS base tools, working knowledge of mobile devices and/or support.
• Customer service skills, pleasant, customer focus, driven by helping people.
• Critical thinking and good communication skills.

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Accounting/Auditing
• Industry: IT Services and IT Consulting

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