Help Desk Support Specialist II

Crown is the world leader in oil seed extraction technology, refining plants, and equipment serving global customers from its locations in the Americas, Europe, and Asia. Our passion to deliver superior quality, superior-value processing systems and technologies made us a preferred partner to the agricultural industry and beyond.
 
  JOB SUMMARY The Desktop Support Specialist II is responsible for delivering advanced technical support to end users, ensuring reliable system performance, and contributing to enterprise-wide IT initiatives. This role requires strong technical expertise across hardware, software, and networking, along with the ability to operate independently in a global support model.
  ESSENTIAL DUTIES AND RESPONSIBILITIES

+ Advanced Technical Support
Provide Tier II support for complex technical issues. Diagnose, troubleshoot, and resolve hardware, software, and connectivity problems efficiently across global users.

+ End-User S...