Helpdesk Analyst

NTT Data Americas, Inc.
Full-time Guadalajara, Mexico other-general
Posted:
March 01, 2026
Location:
Guadalajara, Mexico, Mexico

Job Description

**Req ID:** 348964



NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.



We are currently seeking a Helpdesk Analyst to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).



NTT DATA, Inc. currently seeks a Helpdesk Analyst - Full Time - to join our team in Guadalajara.

Location: Guadalajara, Jalisco. Mexico.

Requirements:

• Availability to work 45 hours per week

• Interest in working on Afternoon/Night shifts

• Advanced English

• Looking to work in IT Environment

• 6 months of experience in Customer Service



We Offer:

• Competitive salary

• Grocery Tickets - 12% of base salary

• 30 days of Christmas bonus

• 12 days of vacations

• 50% Vacation bonus
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Job Overview

Job Type: Full-time
Location: Guadalajara, Mexico
Posted: March 01, 2026
Deadline: April 03, 2026